Contact DuaLyric

Need help with the app or have questions about learning Spanish through music? We're here to help!

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Contact DuaLyric Support

For all questions, support requests, bug reports, feature ideas, privacy inquiries, or any other matters related to DuaLyric, please reach out to us:

We handle all types of inquiries through this single email address to provide you with the best support experience.

⏱️ Response Time

We typically respond to all inquiries within 24-48 hours during business days.

Frequently Asked Questions

🎵 Do I need Apple Music to use DuaLyric?

Yes, an active Apple Music subscription is required to play songs and access the full learning experience. DuaLyric integrates with Apple Music to provide legal music streaming and synchronized lyrics.

📱 Which devices are supported?

DuaLyric is available for iOS devices running iOS 15.0 or later. This includes iPhone and iPad devices. We currently do not support Android or other platforms.

🌐 Can I use DuaLyric offline?

Some features require an internet connection, including music streaming, AI translations, and quiz generation. However, previously loaded translations and quiz results are cached for offline review.

🎯 How accurate are the AI translations?

Our AI translations are powered by advanced language models and are generally quite accurate. However, they're designed as learning aids and may not capture every nuance of poetic or colloquial language used in songs.

🔐 Is my data safe?

Yes, we take privacy seriously. We only collect necessary data for app functionality and never sell your personal information. Please read our Privacy Policy for detailed information.

💰 Is DuaLyric free?

DuaLyric's pricing information will be available on the App Store. Note that an Apple Music subscription (sold separately) is required for full functionality.

🗣️ What languages does DuaLyric support?

Currently, DuaLyric focuses on helping English speakers learn Spanish through music. We may add support for additional languages in future updates based on user demand.